CIW E-Commerce Specialist

CIW E-Commerce Specialist
Price: £465.00

* Exam Option:

Course Description

CIW E-Commerce Specialist is a home study training course that teaches you how to conduct business online and manage the technical, security and legal issues associated with constructing an e-commerce website. This course is for students who already understand the foundations of web technologies and want to become proficient in e-commerce practices and e-commerce website design.

You will study e-commerce technologies at various levels of sophistication, e-commerce security, e-commerce customer relationship management (CRM) software and practices for securing your online transactions as well as your customers' personal information.

You will learn about e-commerce standards, business, marketing and legal issues, including web marketing strategies, online product promotion and legal topics such as taxation and international shipping.

This course includes access to the CIW Virtual Labs which provides remote access to the software and files necessary to complete this course including Microsoft Windows Server, Microsoft Internet Information Services (IIS), ShopFactory, Microsoft SQL Server, Microsoft Visual Studio and Microsoft Commerce Server.

Course Objectives

This course will enable you to:

Part 1: E-Commerce Website Development

  • Evaluate an e-commerce website to maximise audience usability
  • Develop and host an e-commerce website using both instant storefront services and stand-alone e-commerce software
  • Implement e-commerce-based learning solutions
  • Implement inventory and fulfilment strategies for an e-commerce website
  • Implement payment-processing services for an e-commerce website
  • Develop a knowledge base

Part 2: E-Commerce Technology and Security

  • Define and use standards, initiatives and e-commerce frameworks that support supplier transactions
  • Configure web server software for an e-commerce website
  • Analyse and improve e-commerce website performance
  • Secure e-commerce transactions
  • Secure an e-commerce website

Part 3: E-Commerce Business, Marketing and Legal Issues

  • Identify the effects of e-commerce on business operations and revenue generation
  • Identify legal and governmental issues in e-commerce
  • Implement effective marketing for an e-commerce website
  • Implement strategies for effective customer service and manage customer relationships in e-commerce operations

Course Components

This course includes the following components:

  • Courseware Study Books
  • Virtual Labs
  • Supplemental Materials
  • Video Clips
  • Course Review
  • Online Exercises
  • Exam Study Guide
  • Practice Exams
  • Certification Exam Voucher (Optional)

Download the Course Components document for full details.

Course Duration & Support

This is a home study course so you can complete it in your own time and the approximate total study time is 160 hours. Technical support for this course is provided directly by CIW via their student web portal.

Practice Exams

Practice exams are included with this course. They are provided online and are designed to help assess knowledge on specific objectives and reinforce learning. They include Objective Reviews and Quizzes, Reinforcement Tests, Self-Assessment Tests and a time-limited test that consists of a random selection of questions covering all learning objectives. The Practice Exams most closely simulate the experience of the Certification Exam.

Certification Exam

On completion of this course you can apply for the internationally recognised CIW 1D0-525 examination which, if passed, awards the student with the CIW E-Commerce Specialist Certification. This exam has a time limit of 75 minutes, consists of 72 questions and the passing score is 68%. Exams must be sat at one of the 89 registered Prometric testing centres in the UK. You can purchase a Certification Exam Voucher with this course or at a later date. Certification Exam Vouchers are valid for one year from date of purchase.

Pre-Course Requirements

The CIW E-Commerce Specialist course is designed for students with a good understanding of IT, computers and the Internet including knowledge of HTML and XHTML. No courses or certifications are required prior to taking this course; however, the course and exam are challenging and comprehensive and we recommend that if you are new to web design then you first complete the CIW Site Development Associate course and then proceed on to the CIW Web Design Specialist course to learn more advanced web technologies as a foundation for learning about e-commerce design. This is not a requirement but many candidates find it is extremely helpful. Note: If you are using an Apple Mac computer, we recommend installing Parallels Desktop as some elements of this course use Windows based applications.

Detailed Course Information

We recommend that you download and read the following documents before purchasing this course.

E-Commerce Specialist: Detailed Course Description
E-Commerce Specialist: Course Components
E-Commerce Specialist: Exam Objectives
Hardware and Software Minimum Requirements


CIW is the most popular vendor-neutral web education program in the world. CIW courses and certifications are designed using leading technological standards and verify that you have the skills necessary to master today's technology-driven world. If you have any questions about this course please contact us.

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